Many corporations are outsourcing Information Technology jobs in the United States to consulting firms or offshore organizations. Information technology outsourcing has grown in popularity as an efficient, cost-effective, and expert solution designed to meet the demands of systems
Information technology outsourcing occurs when an organization contracts a service provider to perform an IT function instead of performing the function itself. This can be to a third-party provider that is either onshore, near-shore, or offshore. Because of the high talent pool, and low labor costs, more and more firms are opting for offshore information technology outsourcing to countries such as India, China, and the Philippines.
The biggest benefit to information technology outsourcing is the cost savings. A company does not have to pay for benefits of outsourced workers. A company can also pay outsourced worker far less than they would an in-house IT team. Staffing levels can also be adjusted quickly in accordance with the companies needs. An IT outsource company can also provide 24 hour support with low cost incurrence.
Outsourcing your help desk can be a powerful tool for achieving a competitive advantage. Information technology outsourcing can provide a company with a highly skilled, low cost IT help desk that can be available 24 hours per day, 7 days a week, at a cost savings.